Terms of Service

Last updated: March 31, 2026

Acceptance of Our Legal Terms

We are Adray, Inc. ("Company," "we," "us," "our"), a company registered in Delaware, United States at 1111B S Governors Avenue STE 53849, Dover, DE 19904.

We operate the website http://www.adray.ai (the "Website"), the Adray mobile application (the "App"), and any other related products or services that reference or link to these legal terms (the "Legal Terms") (collectively, the "Services").

About Adray— Adray is an AI-native marketing data infrastructure platform designed for ecommerce businesses. It connects and normalizes data from advertising platforms (Meta, Google Ads, TikTok), ecommerce platforms (Shopify, WooCommerce), and analytics tools (Google Analytics 4), delivering a unified, reconciled view of marketing performance to AI systems and business intelligence workflows. Adray acts as a centralized data layer between a merchant's marketing stack and AI-powered workflows, enabling precise attribution, multi-channel reporting, and data-driven decision-making without manual data consolidation. The platform is designed for AI-native marketers who rely on tools like Claude and ChatGPT to analyze performance, generate insights, and automate reporting.

You can contact us by phone at +16194968692, by email at contact@adray.ai, or by mail at 1111B S Governors Avenue STE 53849, Dover, DE 19904, United States.

These Legal Terms constitute a legally binding agreement between you, either personally or on behalf of an entity ("you"), and Adray, Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We will notify you in advance of any scheduled changes to the Services you are using. Modified Legal Terms will take effect upon posting or notification via contact@adray.ai, as indicated in the email message. By continuing to use the Services after the effective date of any change, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years of age. Persons under 18 are not permitted to use or register for the Services.

Our Services
Intellectual Property Rights
User Representations
User Registration
Purchases and Payment
Subscriptions
Software
Prohibited Activities
User-Generated Contributions
Contribution License
Mobile Application License
Social Media
Third-Party Websites and Content
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
California Users and Residents
Miscellaneous
Compliance Addendum: Supplemental Provisions
Contact Us

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA)), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to: access the Services; and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please address your request to: contact@adray.ai. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Your submissions and contributions

Submissions:By sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions:The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

By posting Contributions, you grant us an unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide right and license to use, copy, reproduce, distribute, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, excerpt, and exploit your Contributions for any purpose, commercial, advertising, or otherwise.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in your jurisdiction; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and PayPal.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Sales tax will be added to the price of purchases as deemed necessary by us. We may change prices at any time. All payments shall be in US dollars.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

6. Subscriptions

Billing and renewal: Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge.

Cancellation: You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions, please email us at contact@adray.ai.

Fee changes: We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. Software

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by an EULA, we grant you a non-exclusive, revocable, personal, non-transferable license to use such software. Any software and any related documentation is provided "AS IS" without warranty of any kind.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Attempt to impersonate another user or person.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as permitted by applicable law.
Sell or otherwise transfer your profile.
Use the Services to advertise or offer to sell goods and services.

9. User-Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services ("Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

When you create or make available any Contributions, you thereby represent and warrant that: your Contributions do not infringe the intellectual property rights of any third party; you are the creator and owner or have the necessary licenses; your Contributions are not false, inaccurate, or misleading; they are not unsolicited advertising or spam; they are not obscene, lewd, violent, or harassing; and they do not violate any applicable law or regulation.

10. Contribution License

By posting your Contributions to any part of the Services, you automatically grant us an unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions.

11. Mobile Application License

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this license.

Apple and Android devices:The license granted to you for our App is limited to a non-transferable license to use the App on a device that uses the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable app distributor's terms of service.

12. Social Media

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account"). You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breach on your part of any of the terms and conditions that govern your use of the applicable Third-Party Account.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

13. Third-Party Websites and Content

The Services may contain links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"). We do not investigate, monitor, or check such websites or content for accuracy. If you decide to leave the Services and access the Third-Party Websites, you do so at your own risk and should be aware that these Legal Terms no longer govern.

14. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from the Services or otherwise disable all files and content that are excessive in size; and (5) otherwise manage the Services in a manner designed to protect our rights and property.

15. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States. If you access the Services from any other region of the world, by continuing to use the Services, you are transferring your data to the United States and expressly consent to that transfer.

16. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

17. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

18. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

19. Dispute Resolution

Informal negotiations

To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least one hundred twenty (120) days before initiating arbitration.

Binding arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The arbitration shall take place in New Castle, Delaware.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. No arbitration shall be joined with any other proceeding; there is no right or authority for any Dispute to be arbitrated on a class-action basis.

20. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

21. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

22. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

23. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.

24. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine data backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

25. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

26. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms.

28. Compliance Addendum: Supplemental Provisions for Anthropic (Claude), OpenAI (ChatGPT), Google OAuth, and the Shopify App Store

Section 1 — Data Retention Policy

All connected platform data — including data retrieved from Meta Ads, Google Ads, TikTok Ads, Shopify, WooCommerce, and Google Analytics 4 — is retained for the duration of the active subscription period and for a grace period of thirty (30) days following account cancellation. Upon account deletion or termination, all user data and associated platform tokens are permanently purged within thirty (30) days. Users may request immediate deletion at any time by contacting privacy@adray.ai.

Section 2 — Data Sharing and Third-Party Disclosure

When a merchant connects Adray to an AI system (including Claude by Anthropic and ChatGPT by OpenAI), Adray transmits only aggregated, normalized marketing performance metrics. This includes spend, impressions, clicks, ROAS, conversion counts and attributed revenue at the campaign or ad set level, and cross-channel performance summaries.

Adray does not transmit raw OAuth tokens or API credentials, raw API responses from connected platforms, or end-customer personally identifiable information (PII) to any AI system. Adray does not sell, rent, or lease user data to any third party under any circumstances.

Section 3 — User Scope and Data Classification

The primary data subject is the merchant — the business entity or individual that creates an Adray account. To the extent that merchant platforms contain data about end customers, Adray treats all such data as merchant business data processed under a B2B data processing relationship. Adray does not expose end-customer PII to AI systems or third parties. Adray acts as a data processor on behalf of the merchant (data controller). By connecting a Shopify store or other ecommerce platform, merchants agree to Adray's Data Processing Agreement (DPA).

Section 4 — Platform-Specific Compliance Disclosures

4.1 Anthropic (Claude Connector): Adray's integration with Claude transmits only aggregated marketing performance data. No PII is included in any prompt, context, or message sent to Claude. Adray complies with Anthropic's usage policies.

4.2 OpenAI (ChatGPT Actions / Plugin): Adray does not use data retrieved via OpenAI's API to train or improve its own models. Data shared with ChatGPT is limited to aggregated marketing metrics.

4.3 Google API Limited Use Policy: Adray's use of Google APIs complies with Google's API Services User Data Policy and the Limited Use requirements. Adray uses Google user data only to provide the marketing data normalization and reporting services described to users at the point of authorization. Adray does not use Google user data for serving advertisements, does not allow humans to read Google user data without explicit permission, and does not transfer Google user data to third parties except as necessary.

Adray's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4.4 Shopify App Store: Adray's Shopify integration complies with Shopify's Partner Program Agreement. Adray requests only the minimum API scopes required, provides merchants with data deletion upon app uninstallation (customers/redact, shop/redact, customers/data_request), and does not store Shopify customer PII beyond what is strictly necessary.

This addendum supplements Adray's existing Terms of Service and Privacy Policy. In the event of any conflict, this addendum shall govern with respect to platform-specific compliance obligations. Last updated: February 2026 | Contact: privacy@adray.ai

29. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Adray, Inc.
1111B S Governors Avenue STE 53849
Dover, DE 19904
United States
Phone: +16194968692
contact@adray.ai